ORDER POLICY

ORDER PLACEMENT

 

Each customer will have his / her own record created at the beginning of the profess to be completed . Contact us directly via Email / Wechat / Facebook through your current account manager , Or at info@cnroadstar.com . Upon receipt of any order from the customer , He is responsible for :

1. Approving of spelling and grammar on the last submitted visual

2. Allowing the use of all logos and / or protected material incorporated in the graphic design

3. Verifying the products placed in order, quantities, sizes and other specifications

4. Contacting the sales resource person to learn the delivery time, if it differs from the regular 10-15 working days.

5. Accepting to pay for the entire order before shipping,

6. Accepting to pay the initial 50% deposit to start the production.

7. Accepting to pay for the shipping costs and import duties and taxes.

 

WHAT DO YOU NEED TO KNOW THE DELIVERY ?

1. Custom products production may last a maximum of 10 to 15 working days. It is very important to mention the maximum delivery date in the case of a coming event. This period begins when the design is approved, the order is received and the deposit is paid.

2. At the time we ship your clothes, it takes 3 to 15 working days to receive your package. Accelerated delivery is also possible at a higher rate. Please refer to your account manager for estimated delivery costs.